There are three important areas to cover to assure you have the right IT solution in place. Most IT vendors only cover one of them, which puts the customer in the position of having to manage and coordinate activities between multiple vendors. Our full-service, full-support approach covers all three requirements:

The first step to getting the most out of your IT investment is having a secure and stable network environment. Our Network Support Group is responsible for all hardware, networking, security and remote access requirements. We have the right people for the job from level 1 helpdesk support and basic PC repair up to the most advanced network configuration issues for secure access across multiple locations.

Once you have the right hardware in place and running properly, our Application Support Group is focused on helping you configure and use your specific software applications for maximum efficiency. Our approach is to learn how your business works and what kind of information you need and then provide whatever expertise and training is required to help you get it. We understand spending more money on technology is not always the answer. In many cases the solution is procedural or personnel changes or additional training. Our knowledge and experience with many different accounting and business applications in many different types of companies gives us an ability to understand your requirements better than the typical computer repair company.

With all the different software available, there are still times when you have a requirement that just doesn’t “fit” into any off-the-shelf package. Our Software Development Group can create custom software and database applications to meet your specific needs. We develop on several modern platforms including Microsoft Visual Studio .net, SQL Server, and Oracle. We can also write custom reports or special programs linked to your existing applications to fill in the gaps and help maximize the benefit from the software you already have.